Can I exchange an item?

While we understand the convenience of exchanges, our system is designed to ensure a faster resolution for our customers. Instead of exchanging items, we encourage customers to return items through our global returns portal for a refund. This allows you to swiftly repurchase the item or explore alternatives on our website.

Please contact our customer services team as soon as possible if you have ordered the wrong size and your order has not yet been processed, as we may be able to change the order before it is sent out to you.