My discount code isn't working?
Here are some steps and tips to help you troubleshoot the issue:
Double-Check the Code: Make sure you've entered the discount code correctly.
Review Code Details: Check the terms and conditions associated with the discount code. Some codes may have specific requirements such as a minimum purchase amount or products from a particular category.
Cart Items: Ensure that the items in your cart align with the requirements of the discount code. If the code is only valid for certain products, make sure your cart contains those items.
Browser or Device: Sometimes, issues can arise due to browser cache or device settings. Try using a different browser or device to apply the code.
Expiration Date: Verify that the discount code is still within its valid period. Expired codes won't be accepted.
Newsletter Codes: If the discount code was sent via our newsletter, ensure that you're using the same email address that is subscribed to our newsletter.
Remove Previous Code: If you've tried applying a different code earlier, make sure to remove it from the code field before entering the new one.
Single-Use Codes: If the code is a one-time-use code and you've attempted to use it previously, it might no longer be valid.